Help Centre

Commonly Asked Questions

I live and work in different areas of my community. Can I receive notifications for more than one area?

Once I've signed up, how will I receive notifications?

How will I know that I've completed the sign up process properly?

I'm trying to sign up but the application says my email address or phone number is already in use. Why is this happening?

I've signed up to receive notifications to my mobile device. What number will text messages come from?

What if my contact information changes and I need to update my account?

I no longer wish to receive notifications. How do I close my account?

Why do I need to provide an email address?

Why do I need to set a password?

I was expecting to receive an e-mail notification but I never received one. What should I do?

How much does it cost?

I have more questions. Who can I contact?

I want to change the email address I use to sign in to my account. How do I do this?

Terms and Conditions

RMOW Emergency Program
4325 Blackcomb Way
Whistler, BC, V8E 0X5

(604) 935-8473
eocwhistler@whistler.ca