Whistler Alert

Guide/Question

I was expecting to receive an e-mail notification but I never received one. What should I do?

First try checking your SPAM folder. If you don't find the expected email in your SPAM filter, please sign in to your account and confirm you added your email correctly. If needed, you can change your e-mail address to rectify the problem.

If you do find the email in your SPAM folder, please move the email back to your inbox and flag the email 'Not Junk' (if your email client provides that option). Going forward, future email should be delivered to your inbox.

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Terms and Conditions

You acknowledge this service may send you text or phone messages that may result in charges to your cell phone plan.
You will not receive spam or commercial messages through this service.
You will not receive information regarding other services or programs offered by the Resort Municipality of Whistler
The Resort Municipality of Whistler has completed a Privacy Impact Assessment in accordance with section 69(5.3) of the Freedom of Information and Protection of Privacy Act.
This service allows residents to add multiple phone numbers and contacts to one account.
The information you provide will be kept confidential and used only in accordance with these terms and conditions and applicable privacy laws.
Whistler-Alert is an emergency notification service to inform residents, businesses, and visitors in the event of natural or man-made disasters that may impact them. Whistler-Alert may be used to issue emergency information resort wide such as imminent threats or AMBER alerts, as well as information targeted to specific areas or neighbourhoods, including but not limited to risk to life, property or health.

The following clauses apply to SMS sent to you by Whistler Alert using Connect Rocket's platform:

To receive SMS you need to opt-in and agree to receive text message alerts.
The frequency with which SMS is sent may vary.
Message and data rates may apply.
To stop receiving SMS (opt-out) text STOP or ARRET.

For any other questions, please Contact us.

Help Centre

Guide/Question

I was expecting to receive an e-mail notification but I never received one. What should I do?

Terms and Conditions