Help Centre


Guide/Question

I no longer wish to receive notifications. How do I close my account?

You can stop receiving notifications by signing in to your account and choosing 'Close Account' under the Account Settings tab. Upon doing this, your account will be closed immediately. You will no longer receive notifications and your personal information will be deleted from our servers shortly thereafter. Those with mobile phones can reply to a text message from the service with 'STOP'. If you do this, you will no longer receive any notifications.

Back to Help Topics

Terms and Conditions


The following clauses apply to SMS sent to you by Whistler Alert using Connect Rocket's platform:

  1. To receive SMS you need to opt-in and agree to receive text message alerts.
  2. The frequency with which SMS is sent may vary.
  3. Message and data rates may apply.
  4. To stop receiving SMS (opt-out) text STOP or ARRET.

For any other questions, please Contact us.

RMOW Emergency Program
4325 Blackcomb Way
Whistler, BC, V8E 0X5

(604) 935-8473
eocwhistler@whistler.ca